INTERNATIONAL ORDERS


FORMAT INFORMATION:
The United States and several other countries use a video format called NTSC. Some other countries use the PAL video format. Because of these different formats, we do not ship videos outside of the U.S., except to Canada.
If you are outside the U.S., it is much easier if you order our DVDs: they are not coded for any particular region, and should be playable anywhere in the world.

SHIPPING METHODS:
Orders outside of the U.S. or Canada can be sent two different way: small orders of up to 3 DVDs are sent by U.S. Global Priority Mail. Larger orders are sent by U.S. Air Mail Parcel Post.

SHIPPING COSTS: (all prices in U.S. dollars)
The "Free Shipping" offered on our web pages only applies to orders sent to addresses within the continental United States, shipped by UPS Ground. Optional Air shipping for faster delivery is available. Details are on our order form.
For orders sent to Canada, we also use UPS: the additional charge can range from $8.00 to $12.00 (for the entire order), depending on which Province we are shipping to.

PAYMENT:

If you are paying by credit card, we must be provided with the billing address for the card, the security number of the card (see our order form for information on how to locate this number), and the bank's telephone number from the reverse side of the card. The order may be delayed if we find in necessary to verify authorized use of the card with the issuing bank.
Another form of payment we accept is American Express Money Order. If you intend to pay by sending an Amex M.O., please contact us with your exact shipping address and the number of DVDs you would like to order, so that we can provide you with a total cost, including shipping.

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